Welcome to Dinaya, a brand owned by Pure Care Products. By using our website, www.dinayafeminineproducts.com, and purchasing our products, you agree to the following disclaimer. If you do not agree, please discontinue your use of our website and refrain from purchasing our products.

1.General Information

The content and products available on Dinaya are intended for informational purposes only and should not be considered as medical advice, diagnosis, or treatment. Always consult a healthcare professional before using any product or acting on any information provided on our website, especially if you have a pre-existing medical condition or are pregnant or nursing.

2.Health and Wellness Disclaimer

2.1 No Substitute for Professional Medical Advice

The products sold through Dinaya and the information provided on our website are designed to promote general wellness and are not intended to diagnose, treat, cure, or prevent any disease. Our products should not be considered a substitute for professional medical advice, diagnosis, or treatment. You should consult your physician or other qualified health providers for any health concerns you may have before using our products.

2.2 Individual Results May Vary

The efficacy of our products varies from person to person, depending on individual circumstances. We do not guarantee specific results, as individual responses to natural and plant-based products can differ. Dinaya is not responsible if our products do not achieve the results you desire.

3.Product Use Disclaimer

3.1 Proper Use of Products

Our products are for external use only and are intended for use as described on their packaging and product descriptions. Misuse of our products, including overuse or improper application, can lead to undesired effects, and Dinaya is not responsible for any damages resulting from incorrect use.

3.2 Allergy Notice

All products are made using natural and plant-based ingredients. If you have any known allergies or sensitivities to specific ingredients, please carefully review the product labels and consult with a healthcare provider before use. Dinaya is not liable for allergic reactions, irritation, or other adverse effects resulting from the use of our products.

4.Website Content Disclaimer

4.1 Accuracy of Information

While we strive to provide accurate, up-to-date information on our Website, Dinaya makes no warranties or representations regarding the completeness, accuracy, reliability, or timeliness of the content on our website. The content, including product descriptions and pricing, is subject to change without notice.

4.2 Third-Party Links

Our Website may contain links to third-party websites. These links are provided for convenience and informational purposes only. Dinaya does not endorse or assume responsibility for the content, accuracy, privacy policies, or practices of third-party websites. You access any third-party sites at your own risk.

 
5. Limitation of Liability

5.1 No Liability for Indirect or Consequential Damages

In no event shall Dinaya or its owners, employees, affiliates, or service providers be held liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or website. This includes, but is not limited to, loss of data, profits, business, or personal injury, even if Dinaya has been advised of the possibility of such damages.

5.2 Use at Your Own Risk

By using our website and purchasing our products, you acknowledge and agree that you are using our products and Website at your own risk. Dinaya disclaims any liability for the misuse of its products or any damages or injuries resulting from the use of the Website or products.

 
6.Legal Compliance and Jurisdiction

6.1 Compliance with Local Laws

Dinaya makes no representation that the products sold or the information provided on this Website are appropriate or available for use in every country or jurisdiction. It is your responsibility to ensure that the purchase, importation, and use of our products comply with the laws and regulations of your local jurisdiction.

7.Product Availability

7.1 Availability of Products

While we strive to ensure that all products listed on our Website are available, we cannot guarantee that every product will be in stock at all times. Dinaya reserves the right to discontinue any product at any time without notice. We also reserve the right to change pricing and product descriptions as needed.

8.Testimonials and Reviews

8.1 Customer Testimonials

Any testimonials or reviews provided on our Website are the opinions of the individuals who have shared them. These testimonials are provided for informational purposes only and do not constitute guarantees, warranties, or predictions of product outcomes.

8.2 No Endorsement

We may display customer testimonials and reviews on our Website, but these do not imply any endorsement by Dinaya of the opinions or results expressed therein.

9.Changes to This Disclaimer

We reserve the right to update or modify this Disclaimer at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of the Website or products after any changes to this Disclaimer constitutes your acceptance of those changes

10. Contact Us

If you have any questions about this Disclaimer, please contact us:

Dinaya
Email: info@dinayafeminineproducts.com

1. When are these products not recommended? 

 All products that have to be inserted vaginally are not recommended: 

 • during pregnancy  

 • during the menstruation cycle 

 • within 3 months after giving birth,  

 • within 3 months after having a miscarrage 

 • within 3 months after having an abortion 

 • while breastfeeding 

 • when trying to get pregnant 

Yoni herbal masks, Yoni herbal pads and Yoni steam herbs are also not recommended during the situations mentioned above, except when trying to get pregnant.

The herbal steaming is not recommended while using an IUD (intrauterine device) or ring that is placed vaginally as a form of birth control. 

Do you use medication or are you unsure whether it’s safe to use the product, please consult your doctor before making a purchase. 

If you appear to be allergic to one of the ingredients, stop using the product immediately. 

2. What’s 100% natural? 

All products are made from natural and organic herbs/ingredients. They contain dead biological material from plants and trees (and NOT animals). The ingredients are listed on the label and/or box of each product. 

All products are: 

• cruelty - free: without harming or killing animals and  also not tested on animals 
• paraben - free: no parabens, these harmful chemicals are not added to the compositions 

• alcohol - free: without alcohol 
• chemical - free: no artficial chemical additives  
• fragrance - free: without chemicals with the specific purpose of giving a product a scent 
• sulfate - free: no agressive detergents made of sulfur-containing mineral salts 
• vegan - friendly: without animal ingredients or animal - derived ingredients 

3. What to expect after using the Yoni Detox Pearls? 

The Yoni Detox Pearls are made of different herbs. They are used as a vaginal detox or a vaginal cleanse. After using the pearls, in 3-10 days, a purge of toxins will occure. Old blood, dead skin cells, etc may come out. In this process it’s necessary to use a panty liner for absorbing the vaginal discharge. Do not worry, this might look bad, but the pearls are doing what they’re supposed to do.  

We don’t recommend having intercourse while detoxing is not fully finished yet. 

4. How to use the products? 

Every product you purchase comes with directions of use. Images showing how to use the product are added to the product images in the online shop.

5. What are the benifits of the products? 

An unbalanced vaginal pH level can go along with vaginal problems like: 

• unhealthy vaginal discharge 
• itching in and around the vagina 
• vaginal odours 
• Bacterial Vaginosis 
• vaginal yeast infections 

Dinaya feminine products contain ingredients that help the ‘good’ bacteria fighting off the ‘bad’ bacteria and help destroying fungus also. Your vaginal pH level will maintain balanced or will be restored. 

6. How to store the products? 

All products should be stored in a cool and dry place, away from moisture. Keep the products away from heat and direct sunlight. 

7. What’s the shelf life of the products? 

All products will remain safe and fit their purpose for 24 months after they have been opened and when maintained under the storage conditions. 

8. When will I receive my order? 

Orders placed before 0:00 am will be delivered the next day, except for orders placed on Saturdays. These orders will be delivered on Mondays.

You will receive a tracking number, so you will be able to follow your parcel’s progress until it reaches you. 

 

At Dinaya , a brand owned by Pure Care Products, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website www.dinayafeminineproducts.com (the “Website”) and when you purchase our products. By accessing or using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree to this policy, please do not use our Website.

1. Information We Collect

We collect personal information from you when you interact with our Website,    including when you create an account, make a purchase, subscribe to our    newsletter, or contact us for customer support.

1.1 Information You Provide Directly
Personal Identification Information: Name, email address, phone number,  shipping address, billing address, and payment information (such as credit card  details).
Account Information: Username, password, and other account setup details.
Order Information: Information related to your purchases, such as order  history,  transaction data, and delivery preferences.
Communications: When you contact us, we may collect records of the  communication, including any emails or messages.

1.2 Information We Collect Automatically
When you use our Website, we may automatically collect certain information  about your device, browsing actions, and usage patterns, including:
Device Information: IP address, browser type, operating system, and device  model.
Usage Information: Pages viewed, time spent on the Website, and referring  URLs.
Cookies and Tracking Technologies: Cookies, web beacons, and similar  technologies that collect information about your interaction with the Website (see  Section 6 for more details).

1.3 Information from Third-Party Sources
We may receive personal information about you from third parties, including our  payment processors, shipping partners, and marketing partners, such as social  media platforms.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Process Transactions
Process and fulfill your orders, including delivery, order confirmation, and  communication regarding your purchases.
Verify your payment information and process refunds.

2.2 To Improve Our Services
Personalize your experience by offering products and content tailored to your  preferences.
Analyze usage patterns to improve Website functionality and user experience.
Maintain and improve the security of the Website.

2.3 To Communicate with You
Send you transactional emails regarding your orders and account, such as  order confirmations, shipping updates, and account notifications.
Provide customer service and respond to your inquiries.
Send you marketing communications and promotional offers if you have opted  in to receive them.

2.4 Legal Obligations
Comply with applicable laws, regulations, and legal processes.
Respond to legal requests, subpoenas, or law enforcement inquiries as   required by law.

3. Sharing Your Information

We may share your personal information with third parties under the following  circumstances:

3.1 Service Providers
We share your information with trusted third-party service providers who perform  functions on our behalf, such as:
Payment processors (e.g., Stripe, PayPal)
Shipping companies (e.g., DHL, FedEx)
Marketing and advertising platforms (e.g., Google Ads, Facebook)
IT and hosting providers
These service providers are only authorized to use your information as  necessary to provide services to us and must maintain the confidentiality of your  information.

3.2 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your  personal information may be transferred to the acquiring company as part of the  transaction.

3.3 Legal Compliance
We may disclose your personal information if required to do so by law or in  response to valid requests by public authorities (e.g., a court or government  agency).

4. International Transfers of Data

As we operate in both the USA and the United Arab Emirates (UAE), your  personal information may be transferred to, and processed in, countries other  than the one in which you reside. By providing us with your information, you  consent to the transfer of your information to the USA or UAE for processing.
We comply with applicable legal requirements regarding the protection of  personal information transferred between countries. If you are located in the  European Economic Area (EEA), UK, or UAE, we ensure that adequate  safeguards are in place for the protection of your personal data during  international transfers.

5. Data Security

We take appropriate technical and organizational measures to protect your  personal information from unauthorized access, loss, misuse, or alteration.  These measures include:
Secure payment processing through encrypted transmission (SSL).
Regular monitoring of our systems for potential vulnerabilities.
Access controls to restrict access to personal information only to those  employees or service providers who need it for legitimate business purposes.
While we strive to protect your personal information, no method of transmission  over the Internet or electronic storage is 100% secure, and we cannot guarantee  the absolute security of your data.

6. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance user  experience, analyze site performance, and deliver personalized content.

6.1 Types of Cookies We Use
 Essential Cookies: These cookies are necessary for the Website to function   properly (e.g., session cookies).
 Performance and Analytics Cookies: These cookies collect information about   how visitors interact with our Website (e.g., Google Analytics).
 Advertising Cookies: These cookies are used to deliver advertisements that   more relevant to you and your interests.

 6.2 Managing Cookie Preferences
 You can manage your cookie preferences through your browser settings.   However, disabling certain cookies may affect the functionality of the Website.

7. Your Rights
 Depending on the laws in your jurisdiction, you may have the following rights   regarding your personal information:

 7.1 Access
 You have the right to request access to the personal information we hold about   you and obtain a copy of it.

 7.2 Correction
 You have the right to request correction or update of any inaccurate or   incomplete personal information.

 7.3 Deletion
 You have the right to request the deletion of your personal information, subject to   certain legal requirements or exceptions.

 7.4 Opt-Out of Marketing
 You have the right to opt-out of receiving marketing communications from us.   You  can unsubscribe from marketing emails by following the instructions in   those  emails or by contacting us directly.

 7.5 Data Portability
 You may request a copy of your personal information in a structured, commonly   used, and machine-readable format.

 7.6 UAE-Specific Rights
 If you are located in the UAE, you may have additional rights under the UAE   Personal Data Protection Law (PDPL). These include the right to object to the   processing of your personal data and the right to lodge a complaint with a   supervisory authority.

8. Retention of Your Information

 We retain your personal information for as long as necessary to fulfill the   purposes outlined in this Privacy Policy, unless a longer retention period is   required or permitted by law. Once the retention period expires, we will securely   delete or anonymize your personal data.

9. Children’s Privacy
Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we learn that we have collected personal information from a child under the age of 18 without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

11. Additional Provisions for UAE Customers

 11.1 Compliance with UAE Laws
 For customers in the United Arab Emirates, we process your personal data in   compliance with the UAE Personal Data Protection Law (PDPL). You have   additional rights under this law, including the right to restrict or object to the   processing of your personal data and the right to lodge a complaint with the UAE   Data Protection Authority.

12. Additional Provisions for USA Customers

 12.1 Compliance with USA Laws
 For customers in the United States, we comply with applicable federal and state   privacy laws, including California Consumer Privacy Act (CCPA), where   applicable. If you are a resident of California, you may have additional rights,   including the right to access, delete, and opt-out of the sale of your personal   information under the CCPA

 

13. Contact Us
 If you have any questions or concerns regarding this Privacy Policy, or if you   would like to exercise your rights, please contact us at:
 Dinaya
 Email: info@dinayafeminineproducts.com
Address: Meydan Grandstand , 6th floor, Meydan Road , Nad Al Sheba , Dubai , U.A.E

1. Introduction

1.1 Welcome to Dinaya
Welcome to www.dinayafeminineproducts.com (“Website”). These Terms and Conditions (“Terms”) govern your use of our Website and the purchase of our products (“Products”). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.

1.2 Eligibility
You must be at least 18 years old to use this Website and purchase our Products. By using this Website, you represent and warrant that you are at least 18 years old.

1.3 Acceptance of Terms
By accessing the Website and/or purchasing Products, you agree to comply with and be legally bound by these Terms and all applicable laws and regulations. If you do not agree with any of these Terms, you are prohibited from using or accessing this site.

2. Definitions
“We,” “Us,” “Our”: Refers to Pure Care Products, the owner of the Website, and the brand Dinaya.
“You”, “Your”: Refers to the user accessing the Website or purchasing Products.
“Products”: Refers to the feminine care products offered for sale on the Website.
“Services”: Refers to any services provided by Dinaya through the Website.
“Content”: Refers to any text, graphics, images, or other materials uploaded or made available on the Website.

3. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.

4. Privacy Policy
Your use of the Website is also governed by our Privacy Policy. By using the Website, you consent to the practices described in the Privacy Policy.

5. Products and Services

5.1 Product Information
We strive to ensure that all information on the Website is accurate. However, we do not warrant that product descriptions or other content is error-free, complete, reliable, current, or free of other defects.

5.2 Availability
All products are subject to availability. We reserve the right to limit the quantities of any Products we offer. In the event that a Product is unavailable after you place an order, we will notify you and refund you for the affected Product(s).

5.3 Product Descriptions
All Products displayed on the Website are described as accurately as possible. However, we do not warrant that the descriptions, images, or other content available on the Website are accurate, complete, reliable, current, or error-free.

6. Ordering and Payment

6.1 Orders
By placing an order through the Website, you are offering to purchase a Product subject to these Terms. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order for any reason, including but not limited to product or service availability, errors in the description or price of the Product, or other reasons.

6.2 Payment
We accept various payment methods as indicated on the Website, including major credit cards, PayPal, and other payment gateways. Payment must be received in full before we dispatch the Products. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.

6.3 Pricing
All prices are listed in USD (United States Dollars) for USA customers and AED (United Arab Emirates Dirham) for UAE customers. Prices are subject to change without notice. We are not liable for any pricing errors. In the event of a pricing error, we reserve the right to cancel or refuse any orders placed at the incorrect price.

6.4 Taxes
All applicable taxes are the responsibility of the customer. We will charge VAT or other taxes as required by law based on your shipping address.

7. Shipping and Delivery

7.1 Shipping Locations
We currently ship to the USA and UAE. Shipping fees and delivery times vary based on location and shipping method selected during checkout.

7.2 Shipping Fees
Shipping fees are calculated based on the weight, dimensions, and destination of your order. The applicable shipping fees will be displayed at checkout.

7.3 Delivery Times
Estimated delivery times are provided at checkout. While we strive to meet these estimates, we are not responsible for delays caused by shipping carriers or unforeseen circumstances beyond our control.

7.4 Risk of Loss
All Products purchased from us are made pursuant to a shipment contract. Risk of loss and title for Products pass to you upon our delivery to the carrier.

7.5 International Shipping
For UAE orders, additional customs duties, taxes, and fees may apply. These charges are the responsibility of the customer and are not included in the purchase price or shipping fees. We are not responsible for any delays or additional costs incurred due to customs processing.

8. Returns and Refunds

8.1 Return Policy
We accept returns within 30 days of purchase for Products that are unused and in their original packaging. To initiate a return, please contact our Customer Support at info@dinayafeminineproducts.com.

8.2 Refunds
Refunds will be processed using the same payment method used for the purchase. Shipping fees are non-refundable unless the return is due to our error (e.g., wrong or defective Product). Refunds will be processed within 10 business days after we receive the returned Product.

8.3 Exchange Policy
If you receive a defective or incorrect Product, please contact us within 7 days of receipt for an exchange or replacement. We will cover the return shipping costs for defective or incorrect Products.

8.4 Non-Returnable Items
Certain Products may be non-returnable, such as personalized or perishable items. These exceptions will be clearly stated on the Product page.

9. Limitation of Liability

To the fullest extent permitted by law, Dinaya shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
Your access to or use of or inability to access or use the Website;
Any conduct or content of any third party on the Website;
Any content obtained from the Website;
Unauthorized access, use, or alteration of your transmissions or content.
Our total liability for any claim arising out of or relating to these Terms or the Products is limited to the amount paid by you for the Products in question.

10. Disclaimers

10.1. Warranty Disclaimer
Our Products and Services are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

10.2. Medical Disclaimer
The Products are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult with a healthcare professional before using any new product, especially if you have underlying health conditions or are pregnant or breastfeeding.

10.3. Third-Party Links
The Website may contain links to third-party websites or services that are not owned or controlled by Dinaya. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of any such content, goods, or services available on or through any such websites or services.

11. Governing Law and Jurisdiction

11.1. USA Customers
For customers accessing the Website from the United States, these Terms shall be governed by and construed in accordance with the laws of the State of [Your State], USA, without regard to its conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your State], USA.

11.2. UAE Customers

For customers accessing the Website from the United Arab Emirates, these Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in the United Arab Emirates.

11.3. International Considerations
If you are accessing the Website from outside the USA or UAE, please be aware that you are responsible for complying with all local laws of your country. These Terms are governed by the laws of the USA and UAE and may not be appropriate for use in other jurisdictions.

12. Intellectual Property
All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Dinaya or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent. Unauthorized use of any materials may violate copyright, trademark, and other laws.

13. Termination

We reserve the right to terminate or suspend your access to the Website at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or us. Upon termination, your right to use the Website will immediately cease, and you must promptly discontinue all use of the Website.

14. Indemnification

You agree to defend, indemnify, and hold harmless Dinaya and its affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website, including, but not limited to, any content submitted by you.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms will remain in full effect. The invalid or unenforceable provision will be modified to the extent necessary to make it enforceable while preserving its intent.

16. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

17. Entire Agreement

These Terms constitute the entire agreement between you and regarding your use of the Website and supersede all prior and contemporaneous agreements, proposals, or communications, whether oral or written, between you and us.

18. Contact Us
If you have any questions about these Terms, please contact us at:
Dinaya
Email: info@dinayafeminineproducts.com
Address: Meydan Grandstand , 6th floor, Meydan Road , Nad Al Sheba , Dubai , U.A.E.